Payment Risk Identification Manager

G2A.COM is the world's largest and most trusted marketplace for digital entertainment, where more than 30 million people from 180 countries have purchased over 100 million items. Users can choose from more than 75,000 digital offerings incl. games, DLCs, in-game items, as well as non-gaming items such as gift cards, subscriptions, software, e-learning - sold by sellers from all over the world. G2A.COM leads in online security, awarded with the prestigious American CNP award alongside companies such as Microsoft, Barclay's Bank and First Data.  

We invite you to join the quickly developing Payments & Fraud Prevention team at G2A.COM. We’re looking for someone positive and open, with a strong business and project focus on risk monitoring, fraud prevention, and chargeback-related processes, as well as regulations relevant to all these topics. We can offer you the ability to build and shape the strategies and processes related to fraud prevention and monitoring the risk of processed transactions. We’re looking for somebody deeply familiar with the topic of fraud and capable of making snap decisions under pressure, who’s also self-motivated and not afraid of inter-department communication or executing planned operations. It would be perfect if you’re also familiar with the digital entertainment industry.

You’re perfect match for the role if you:

• Have at least 5 years of risk management experience
• Are familiar with the key concepts and techniques related to risk management, including risk modeling, scenario analysis, as well as risk evaluation and management
• Have excellent analytical and pattern recognition skills
• Can conduct complex statistical analyses to spot anomalies
• Know various techniques of predictive analytics and data modeling
• Can efficiently convert analysis results to business recommendations and fraud prevention solutions
• Can make snap decisions under pressure and enjoy working in a dynamic environment
• Have excellent communication and leadership skills, including the ability to motivate your team towards achieving set objectives
• Are fluent in written and spoken English at least at the B2 level
• Are excellent at managing your time and projects
• Are open to creating and enforcing risk-related procedures

Your responsibilities:

• Managing and co-operating with the team responsible for transaction processing and safety; motivating the team and taking care of its development
• Preparing and analyzing efficiency metrics for forecasts and creating strategies, as well as further optimization of the platform and the internal anti-fraud solution
• Monitoring available online sources in order to discover data which might affect the security of our platform and the processed transactions
• Following the regulations of card networks and PSPs in the fraud, chargeback, and payment processing areas
• Co-operating with technology teams and overseeing the entrusted implementations
• Recommending methods necessary for reducing risk, as well implementing them
• Preparing regular risk reports for our stakeholders

Why joining us worth it?

• You can choose hybrid or even fully remote work
• You will have the opportunity to develop and shape strategies and processes related to fraud prevention and risk monitoring of processed transactions
• You will receive the tools necessary for your work, such as a laptop or a phone
• We can provide your home office with ergonomic furniture and electronic devices, such as: footrests, exercise balls, chairs and lumbar supports, monitors, mousepads, laptop docking stations, mice, keyboards, and headphones
• We care about the work-life balance and wellbeing of our team
• We provide opportunities for you to turn your ideas into reality and we appreciate such initiatives
• We support skill and knowledge development via internal and external trainings
• We work according to the values of DEI: Diversity, Equity & Inclusion
• We support grassroots initiatives and charities
• We offer valuable benefits, such as the welcome pack, Worksmile vouchers (200 points/PLN employees can spend on a variety of services and products from known brands available on the platform), private health care, MultiSport card, the opportunity to participate in internal and external trainings and industry conferences, and many more.