We are looking for a new team member to our Buyers Support Department. What makes us special is that we are a group of friends – not only on a work level. Therefore, we look for a new colleague with whom we can share our work knowledge and personal passions. We also offer lots of personal development opportunities.

Innovations Oriented Team is a part of Buyers Support. Our team was created in 2018 and since then the core of the team is basically the same as when we started. Time flies, but it only proves that we like to work with each other.

The new team member will be responsible for helping our customers via tickets providing the highest quality of service. G2A Plus and G2A Loot users are our main focus, but not only.

Requirements:

  • Excellent communication skills
  • English language at minimum level B2
  • The ability to approach the client in a creative and innovative way and possess problem-solving attitude
  • At least a year of experience in Customer Service/Sales Support/Telemarketing will be preferable
  • Quick reaction to new problems
  • Reliability and paying attention to details
  • Open to shift work
  • Ability to effectively operate in a team
  • High interpersonal skills and very good manners

Responsibilities:

  • Ensure customer satisfaction and provide professional customer support
  • Acknowledging and resolving customer requests
  • Being responsible for effective contact with clients and proposing solutions to problems related to work
  • Taking care of the good image of the company among customers and providing them with the necessary assistance related to our website and products
  • Being responsible for responding to customer emails and tickets
  • Coordinating with colleagues from other departments as necessary

What we offer:

  • No corporate bullshit - we communicate openly and aim for goals together
  • Private medical care at Luxmed
  • Vouchers for Pyszne.pl, Multisport and many other benefits as part of the Worksmile (Each month you are going to get 150 points/PLN)
  • Access to diverse internal and external training
  • Welcome pack - when you will join us, expect something special! It will be a G2A SURPRISE but for sure you aren’t going to be disappointed
Apply now

Benefits

Development

  • External trainings
    External trainings
  • Language learning platform
    Language learning platform
  • Internal trainings
    Internal trainings

Entertainment

  • Charging room
    Charging room
  • Worksmile cafeteria
    Worksmile cafeteria
  • Games room
    Games room
  • G2A discount club
    G2A discount club

Organization Culture

  • Remote work
    Remote work
  • No dress code
    No dress code
  • Welcome Pack
    Welcome Pack
  • Flexible working hours
    Flexible working hours
  • Holidays
    Holidays

Sport & Wellness

  • Life insurance
    Life insurance
  • Saunas
    Saunas
  • G2A Active Teams
    G2A Active Teams
  • Private medical care at LuxMed
    Private medical care at LuxMed