G2A.COM is a double winner of The Stevie Awards 2016 in Las Vegas

G2A’s Customer Service and Contact Center Team were awarded the Customer Service Management Team of the Year for their innovative G2A Cross Cultural Customer Experience. The second award was in the Customer Service and Contact Center Achievement Category, for Outstanding Customer Service.

The Stevie Awards recognised G2A and their Global Support Department, led by Head of Global Support Jacek Chmielecki, who, together with his team and all at G2A, developed an international cross cultural customer experience for G2A customers. “Our department is always for customers, because happy customers create G2A. Thank you very much for these awards, I’m sure it will help us to develop our skills even more because it’s really motivational!” said Jacek.

Jacqueline Purcell, G2A Head of Global Public Relations, said: “There was strong competition this year with more than 2100 entries that were submitted by organizations from 36 nations. G2A was in the group of only 37% of the entries that were rated high enough to qualify as finalists. All at G2A are delighted with this result.”

G2A now serves more than 10 million customers and welcomes 250,000 new customers every month. G2A is a Global Number 1 in terms of offering digital gaming products – over 30 thousand – and has over 118 thousand opinions on eBay of which more than 99% are positive.

G2A Global PR Projects Co-ordinator, Katarzyna Szymczak-Skalska accepted the awards “on behalf of G2A’s Customer Support team and 450 hardworking G2A staff and all gamers around the world”. She continued: “Gamers employed at G2A are very proud that their meaningful work was noticed and appreciated by the international judges.”

G2A CEO and Co-founder Bartosz Skwarczek commented: “It is a great motivation for this team at G2A to be winners of these two Stevie Awards. G2A is humbled and proud that our passion for the gaming industry is appreciated. G2A Teams always do their best to make customers extremely happy and to provide them with the best possible experience.”

The Stevie Awards are the world’s premier business awards. They were created in 2002 to honour and generate public recognition of the achievements and positive contributions of organizations and working professionals worldwide. The Stevie Awards have become one of the world’s most coveted prizes.